Shipping policy
Domestic Shipments (Indonesia)
We offer nationwide shipping through JNE Express (https://jne.co.id/), with Instant and Same Day delivery available within the Jakarta area via GrabExpress or GoSend.
JNE Express Service Options:
• REG (Regular Service)
• YES (Yakin Esok Sampai)
Estimated Delivery Times:
• Jabodetabek & Bandung: 1–3 working days
• Java, Bali & NTT: 3–6 working days
• Sumatra, Kalimantan & Sulawesi: 3–7 working days
• Papua: 3–12 working days
GrabExpress / GoSend (Jakarta Area Only)
GrabExpress and GoSend are fast and convenient courier services with live GPS tracking for deliveries within Jakarta only.
Available Service Options:
• Instant Delivery — Estimated arrival within 2 hours (maximum weight 15 kg)
• Same Day Delivery — Estimated arrival within 6 hours (maximum weight 15 kg)
Service Schedule:
• Instant Delivery: Monday–Friday for orders placed before 3 PM
• Same Day Delivery: Monday–Friday for orders placed before 12 PM
International Shipments
We currently ship to Singapore and Malaysia via RaySpeed Asia (https://rayspeed.com/) through our website.
RaySpeed Asia Service Options:
• Regular
• Express
Estimated Delivery Times:
• Singapore: 1–3 working days
• West Malaysia: 1–3 working days
• East Malaysia: 4–5 working days (Regular Service only)
For orders outside Singapore and Malaysia, please contact us via email at info@fromtinyislands.com or WhatsApp at +62 877-8677-7721 for further assistance.