Shipping policy

Domestic Shipments (Indonesia)

We offer nationwide shipping through JNE Express (https://jne.co.id/), with Instant and Same Day delivery available within the Jakarta area via GrabExpress or GoSend.

JNE Express Service Options:
   • REG (Regular Service)
   • YES (Yakin Esok Sampai)

Estimated Delivery Times:
   • Jabodetabek & Bandung: 1–3 working days
   • Java, Bali & NTT: 3–6 working days
   • Sumatra, Kalimantan & Sulawesi: 3–7 working days
   • Papua: 3–12 working days

GrabExpress / GoSend (Jakarta Area Only)
GrabExpress and GoSend are fast and convenient courier services with live GPS tracking for deliveries within Jakarta only.

Available Service Options:
   • Instant Delivery — Estimated arrival within 2 hours (maximum weight 15 kg)
   • Same Day Delivery — Estimated arrival within 6 hours (maximum weight 15 kg)

Service Schedule: 
   • Instant Delivery: Monday–Friday for orders placed before 3 PM
   • Same Day Delivery: Monday–Friday for orders placed before 12 PM


International Shipments

We currently ship to Singapore and Malaysia via RaySpeed Asia (https://rayspeed.com/) through our website.

RaySpeed Asia Service Options:
   • Regular
   • Express

Estimated Delivery Times:
   • Singapore: 1–3 working days
   • West Malaysia: 1–3 working days
   • East Malaysia: 4–5 working days (Regular Service only)

For orders outside Singapore and Malaysia, please contact us via email at info@fromtinyislands.com or WhatsApp at +62 877-8677-7721 for further assistance.